Internal error while uploading files

Reports of various issues on work pages.

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mostro111
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Internal error while uploading files

Post by mostro111 »

Unable to upload files on the work page - the following message appears: "Fatal: Internal error - copyright history for id 611536 not found."
cypressdome
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Re: Internal error while uploading files

Post by cypressdome »

Somehow the files didn't get added to the copyright queue nor did they get registered as being associated with that work page. I have deleted them and removed their entries from that page. Try to upload them again.
mostro111
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Re: Internal error while uploading files

Post by mostro111 »

Thank you, the problem is resolved.
mostro111
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Re: Internal error while uploading files

Post by mostro111 »

Once again I cannot upload files on the work page: "Fatal: Internal error - copyright history for id 617800 not found."
AlessandroV
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Re: Internal error while uploading files

Post by AlessandroV »

Looks I've got a similar problem while uploading files on this page with the message:
Fatal: Internal error - copyright history for id 655564 not found.
cypressdome
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Re: Internal error while uploading files

Post by cypressdome »

As with mostro111's issue the files you uploaded were orphans - not registered in the copyright queue and not linked on the page. I have deleted them and removed the linking text on that page. Please try uploading them again.
AlessandroV
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Re: Internal error while uploading files

Post by AlessandroV »

cypressdome wrote: Wed Nov 04, 2020 1:35 am Please try uploading them again.
Thank you very much, now it works!

Probably the problem happened, because while adding the files initially I was thinking too long :roll: about the parts names. However after the initial upload I didn't notice (or didn't pay any attention) to the message on internal error and tried to upload the same files again from the scratch. But, as a result, I found the message was displayed twice on the page. (I provide this description, since it can help to analyze what might go wrong during an uploading process.)
Fynnjamin
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Re: Internal error while uploading files

Post by Fynnjamin »

I just had the same thing happen - so I just delete and re-upload?
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Re: Internal error while uploading files

Post by Fynnjamin »

It's done it for the second time. Fatal: Internal error - copyright history for id 674558 not found.
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Re: Internal error while uploading files

Post by Fynnjamin »

Hobbypianist
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Re: Internal error while uploading files

Post by Hobbypianist »

ok, deleted.
btw, 5 more files ..phalese musica divina 1583*.pdf were orphans and have been removed as well. HP
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